Returns

If for any reason you are unhappy with any products you have received, returns are accepted under the following guidelines:

Request for returns are made by phone or e-mail and must be authorized by Sanctuary Traders.
The original packaging remains intact.
Case or bundle quantity products are returned in their entirety.
The request for return is made within Five business days of receipt of product.
Product is returned within 14 business days after authorization for return.
A full refund will be made, minus shipping costs.